Terms of Service

1. Parties and Acceptance

These Terms of Service (the "Terms") govern the use of the Whisperio mobile app and its related services (together, the "App" or the "Service") and apply between Berk Çolak, who provides the Service ("we"), and the person using the App ("User," "you").

By creating an account or using the App, you are deemed to have accepted these Terms. If you do not accept these Terms, you must not use the App. Information about the processing of your personal data is provided in the Privacy Policy.

2. Description of the Service

Whisperio is a social communication app in which users can send chat requests to other users based on the chat mode they choose, have timed one-to-one chats, become friends and share posts in the Feed. Some features of the Service may require tokens or a Premium membership.

3. Eligibility

You must be at least 18 years old to use the App. By creating an account, you represent that you meet this age requirement and that the information you provide is accurate.

4. Account Security

You are responsible for keeping your account information, especially your password, confidential. You are responsible for all activity carried out through your account. If you suspect unauthorized access to your account, you must notify us immediately.

5. Community Rules and Prohibited Conduct

While using the App, you agree not to:

• Harass, threaten or disturb another user
• Share hate speech, discriminatory or unlawful content
• Share any content that sexualizes or exploits minors
• Impersonate another person or provide misleading information
• Create an account while under 18 years of age
• Send spam, advertise or use the App for unauthorized commercial purposes
• Attempt to circumvent the App's security measures (e.g. using automation or bots, creating fake accounts)
• Share another user's personal information without their consent

6. Content Moderation and Enforcement

Whisperio enforces a zero-tolerance policy toward objectionable or inappropriate content and toward users who harass or abuse others. Messages and posts you submit may be reviewed for compliance with these Terms by automated systems and, where necessary, by our moderation team.

Feed posts and comments flagged in the categories of sexual content (including content involving minors), threatening harassment or hate speech, and violent unlawful activity are not published. Content that sexualizes minors is also not delivered to the other person in chat or is removed once detected.

We reserve the right to remove content we determine violates these Terms and to warn, restrict or permanently close the accounts involved; this decision is entirely at our discretion. Automated systems do not apply account sanctions on their own; enforcement decisions are made by our moderation team. If your account has been closed, you can appeal through the appeal screen in the App.

7. Blocking and Reporting

You can use the in-app blocking and reporting tools against users who disturb you or whom you believe have violated these Terms. Misuse of these tools (e.g. false reports) may also be treated as a violation of these Terms.

8. User Content and Intellectual Property

The App itself (design, software and branding) belongs to us. Content you share (messages, posts) belongs to you, and you are responsible for ensuring that it complies with the law and these Terms. By sharing content, you permit us to use it solely for the purpose of operating the App (e.g. delivering it to the other person, running it through moderation).

9. Timed Chats

Matches are active for a limited time by default; once that time expires, the chat becomes read-only. The duration can be extended using tokens. Chats between users who have become mutual friends are not subject to this time limit.

10. Virtual Tokens

The App includes a virtual unit called "tokens." Tokens are used for features such as extending chat time, sending icebreaker questions and seeing read receipts; they can be purchased or earned through certain activities in the App. Tokens have no real-world monetary value, cannot be converted to cash and cannot be transferred to another user. Purchased tokens may be refunded to the extent permitted by applicable consumer law; as a rule, no refunds are issued except for unused tokens. Prices may vary by region.

11. Premium Membership

Premium membership offers additional features such as removing ads on the Feed and Match screens, unlimited free chat time extension, and seeing the other person's online status and whether your messages have been read. Premium membership is a subscription that renews automatically at the end of each period; if you do not want it to renew, you must cancel it in accordance with the rules of the relevant store (on the App Store, at least 24 hours before the end of the current period). Billing, cancellation and refunds are subject to the terms of the store you purchased through (App Store or Google Play) and are managed through that store.

12. Account Deletion and Termination

You can permanently delete your account at any time from Settings. We reserve the right to suspend or close your account without prior notice if you violate these Terms. Which data is retained after account deletion, and for how long, is explained in the Privacy Policy.

13. Limitation of Liability

The App is provided "as is." We are not responsible for the conduct of other users or the content they share; despite taking reasonable moderation measures, we may not be able to detect all harmful content in advance. To the maximum extent permitted by applicable law, we are not liable for indirect, incidental or consequential damages.

14. Changes to These Terms

We may update these Terms from time to time. The current version and the date of the last update are published on this page; material changes will be announced within the App. Continuing to use the App after such changes means you accept the updated Terms.

15. Governing Law

These Terms are governed by the laws of the Republic of Turkey.

16. Contact

For questions: support@whisperio.app